Support

Bug? Feature idea? Stuck on something? Get in touch.

Email us:

[email protected]

Please include your device model and iOS version. A screenshot or short description of what you were doing helps us reproduce issues faster.

Common questions

Speech recognition isn't working for me.

Make sure you've granted microphone and speech recognition permission in Settings → TurnCards. On older iPhones or for certain locales, recognition may require an internet connection.

The text-to-speech voice sounds robotic.

Apple ships compact voices with iOS. For higher-quality voices, open Settings → Accessibility → Spoken Content → Voices, pick your target language, and download the Enhanced or Premium variant. TurnCards will use it automatically next session.

How do I sync decks between devices?

TurnCards stores your decks locally on each device. Cross-device sync is not currently supported. You can export a deck as a file from the deck menu and AirDrop or email it to another device to import it manually.

What do the colored dots on the completion screen mean?

Green = Easy, orange = Good, red = Hard, grey = Missed. Each dot represents one card you answered during the session.

How do I remove ads?

Ad-removal is not currently offered as an in-app purchase. We may introduce it in a future update.

Can I get a refund?

TurnCards is free, so there is nothing to refund. If you previously purchased an in-app feature, refunds are handled directly by Apple through your account at reportaproblem.apple.com.